CUSTOMER SERVICE

Customer service  means giving customers a chance to make their feelings known. Some suggestions for finding out what  customers want--and what they think about customer service:nurture a human bond with customers and prospects, be active in trade organizations, and pay attention to what your customers are doing, ask for feedback. Survey your customers regularly to find out how you're doing,  call them on the phone,  set up focus groups and ask for suggestions a customers. 

PAYROLL

In a company, payroll is the sum of all financial records of salaries for an employee, wages, bonuses and deductions. In accounting, payroll refers to the amount paid to employees for services they provided during a certain period of time. Payroll plays a major role in a company for several reasons.

From an accounting perspective, payroll is crucial because payroll and payroll taxes considerably affect the net income of most companies and they are subject to the laws and regulations. From an ethical point in the payroll business perspective is a key department as employees are responsive to payroll errors and irregularities: good employee morale requires payroll to be paid timely and accurately. The primary mission of the payroll department is to ensure that all employees are paid accurately and timely with the correct withholdings and deductions form, and to ensure the withholdings and deductions are remitted in a timely manner. This includes salary payments, tax withholdings and deductions from a paycheck.

occupational health

Occupational safety and health (OSH) also commonly referred to as occupational health and safety (OHS) or workplace health and safety (WHS) is an area concerned with the safety, health and welfare of people engaged in work or employment. 

The goals of occupational safety and health programs include to foster a safe and healthy work environment. OSH may also protect co-workers, family members, employers, customers, and many others who might be affected by the workplace environment. In Colombia  the term occupational health and safety is referred to as occupational health and occupational and non-occupational safety and includes safety for activities outside of work.

Occupational safety and health can be important for moral, legal, and financial reasons. In common-law jurisdictions, employers have a common law duty (reflecting an underlying moral obligation) to take reasonable care for the safety of their employees,Statute law may build upon this to impose additional general duties, introduce specific duties and create government bodies with powers to regulate workplace safety issues: details of this will vary from jurisdiction to jurisdiction. . Good OSH practices can also reduce employee injury and illness related costs, including medical care, sick leave and disability benefit costs.

Administration salaries

The salary administration process refers to all components of the program official payment Rensselaer. Personnel compensation is affected by the following: 

Hierarchy in Business 
Salary Ranges 
Analysis of the external labor market and internal equity 
The salary adjustments 
Performance Based 
promotion 
reclassification 
Adjustment to Equity 
Special / Payment System 
Each of these components is discussed in detail in other sections of this document.

Introductory Human Resource Concepts

 

Soma Jurgensen